Roles: Project manager, content strategist, writer, editor
One of my major projects for my first year at the Administration for Children and Families was to get the Digital Toolbox up and running.
We were struggling with a few things. There was no single repository for the policies around digital communications, most of which were locked into PDF documents and housed in people’s email accounts. There was also a need to be able to communicate these policies to contractors who didn’t necessarily have access to internal systems.
The ACF Digital Communications team decided to create a public-facing site to house all the guidance and documents, and then use it to build out a larger repository of teaching tools around our platforms, including Drupal.
As the project lead, I guided the development of the architecture and prioritized the first round of content development. Content was written by the various specialists on our six person team, before I edited them for clarity and accuracy.
I continue to push the development of content, keeping a quarterly content calendar for development of page-level content, and editing occasional blog posts and updates.