Roles: Project manager, content strategist
The online presence for the Administration for Children and Families is a series of interconnected websites – one for each of the Program Offices in the agency, as well as a “home” presence that pulls selectively from the program office sites.
A new responsive template had been created for the Drupal framework, and the offices were going to be moving to that new design one by one. Since sites were rather small and the new sites were based in a new content type, the process was going to be mostly manual.
This opened up the possibility of doing a deep dive into each site. Although the migration could have been a primarily surface-level and technical process, we took the time to get each office to reassess their audiences and goals, adapt their architecture, and then re-write their content keeping in mind their audiences and a mobile-friendly approach.
So far I’ve served as the lead for four program office transitions. For the migrations, I serve as project manager and content strategist. I worked in collaboration with a small team from the program office, who drew in technical expertise from their offices as needed. We also relied on our contractors and their developers to make any updates or changes to functionality.
Documentation and Process
Because I knew that the process would be brand new to most offices and need to be repeated by multiple offices, I developed a suite of pages on our Digital Toolbox outlining the process in five phases of Explore, Audit, Plan, Create, and Build.